Incident details | Google Workspace Status Dashboard

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**Summary:** Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. **Description:** Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. **Symptoms:** Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

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Incident affecting Gemini

Incident began at 2026-09-11 13:00 and ended at 2026-09-11 20:22 (times are in Coordinated Universal Time (UTC)).

	Date	Time	Description
	Sep 11, 2026	8:45 PM UTC	Summary: Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. Description: Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. Symptoms: Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

Date

Time

Description

Sep 11, 2026

8:45 PM UTC

Summary:

Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.

Description:

Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.

From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change.

We thank you for your patience while we worked on resolving the issue.

Symptoms:

Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

Times are listed in Coordinated Universal Time (UTC)