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Sunset in Oia, on the northern tip of the Greek island of Santorini.
Sunset in Oia, the essence of Santorini’s enduring myth. This year close to 2 million holidaymakers are expected to visit the island. Photograph: Matt Parry
Sunset in Oia, the essence of Santorini’s enduring myth. This year close to 2 million holidaymakers are expected to visit the island. Photograph: Matt Parry

Santorini's popularity soars but locals say it has hit saturation point

This article is more than 6 years old

Greek island draws millions of tourists but residents talk of pressure on infrastructure and divide between haves and have-nots

Sunset on Santorini. As dusk falls, the crush begins. With the exquisite choreography of a well-honed ritual, coachloads of tourists descend on Oia, the stunning settlement perched on the island’s northern tip. Pushing their way along the village’s packed central alleyway – past shops selling luxury garments, exclusive Greek designers and Jimmy Choo shoes – they have one goal: to glimpse the flaming fireball slip into the sea.

Sunset is at the essence of Santorini’s enduring myth; the reason why the Cycladic isle of orange skies and white chalk houses is repeatedly voted Europe’s most popular destination. From the vantage point of the eateries and bars that line its clifftop rim, its success is embodied in the expensive tastes of patrons willing to pay for pricey cocktails and panoramic views. A villa hewn into the precipitous rocks overlooking its volcanic caldera can cost €5,000 (£4,600) a night. And with growing demand for the spectacular backdrop for weddings, marriage proposals and vow renewals, everyone is booked solid. It is a world away from the €1 shops patronised by struggling Greeks on the other side of the southern Aegean island.

This year close to 2 million holidaymakers will visit Santorini, lured by the beauty of a place transfigured by a volcano so great when it erupted in 1613BC it is believed to have inspired Plato’s telling of the legend of Atlantis.

Almost no other place in Greece – with the exception of party playground Mykonos – can lay claim to such success. In a country humbled by crisis – where 23% are unemployed and are often unable to pay basic utility bills – it is an achievement that other parts of the tourist-dependent country can only dream of.

Half of Santorini’s visitors will fly in on charters and private jets direct from European capitals. More than 850,000 will arrive on the gargantuan cruise ships that moor daily in the crescent-shaped isle’s volcanic sea-filled crater. “Santorini is unique,” says Konstantinos, one of the impeccably mannered waiters serving local sparkling wine on the terraces of Oia’s exclusive Fanari restaurant. “It is not Greek, it is totally international. Not more than once a week will a Greek couple, or family, stay in our villas. We all get very excited when they do.”

For the first time 141 hotels – up from 35 in 2013 – will stay open this winter, prolonging the season and ensuring local people cash in on ever-growing profits. It is a scene far removed from the gruelling 1950s, when mass migration followed a devastating earthquake that resulted in most of the island’s merchant elite fleeing to Athens. Electricity only arrived in 1974. Memories of poverty are still visceral and real.

But success has also brought suffering. Like the staggering debt load at the root of Greece’s long-running drama with bankruptcy, the tourism boom has amplified socioeconomic tensions and placed an intolerable burden on the island’s infrastructure. Behind the scenes, local people are becoming agitated.

“Our population has shot up because success has meant that everyone wants to work here,” says Nikos Zorzos, Santorini’s mayor.

“Over 25,000 people are now permanent residents. We have a birthrate of around 150 every year, probably the highest in Greece. We don’t have enough playgrounds or the corresponding infrastructure to keep apace with such development.”

View of Oia. Photograph: Alamy

Zorzos, a former school tutor, is in his second term. His visionary policies have won praise in Athens, where politicians see tourism as the antidote to the punishing terms attached to financial rescue from the eurozone and International Monetary Fund.

But the ebullient mayor cannot mask his concerns. Santorini is being transformed before his eyes. Environmental disaster beckons. Construction is such that “at least” 11% of the island has been concreted over, he says, citing a recent report by the University of the Aegean. There are more than 1,000 beds per square km, more than any other isle after Kos and Rhodes, and in a destination of only 76 sq km, more than 700 restaurants, cafes, bars and bakeries – the vast majority concentrated in Fira, the main town.

“We have reached saturation point. The pressure is too much,” he sighs, lamenting the lack of economic and environmental sustainability. “Santorini has developed the problems of a city. Our water consumption alone has gone up [by 46%]. We need desperately to increase supplies but that requires studies, which in turn require technicians and that we cannot afford.”

Zorzos has appealed to the authorities in Athens to put a break on the building spree.

In an unprecedented step, he has also capped visitor numbers this year, limiting the number of cruise ship passengers disembarking daily to 8,000 people. Last year 636 ships docked at the island, the country’s most popular cruise destination. There were days when 18,000 passengers arrived, all wanting to see the famous island of narrow lanes and blue-domed churches.

For residents such as Christoforos Asimis, in his 70s, remembering Santorini as it once was has become increasingly difficult. Asimis, a painter and the doyen of the island’s art scene, is frequently forced to draw inspiration from works past when he puts brush to canvas. “I never for the life of me imagined there would be traffic jams on this island,” he says. “Any sense of moderation has been buried under concrete. There is absolutely no respect for the environment. The Greek state gets a lot out of tourism, but risks losing everything if the island is destroyed.”

Diners at a restaurant with an ocean view in Oia. Photograph: Alamy

What also worries Asimis is the growing divide between haves and have-nots. Public sector employees seconded to the island to work in its hospital and schools are barely able to afford local rents and soaring consumer prices. “You have teachers who work in schools in the morning and wait on tables at night,” he says. “I advertised for a gallery assistant recently and was surprised to see how many educators applied for the position.”

Municipal authorities provide economic support for the indigent. “There are people here who don’t work in tourism and who have very little,” says Popi Drossou at the till of a €1 store on the litter-strewn street that sweeps past the village of Emporio. “I know of families with three kids who are really struggling on €600 a month.”

In the Denaxas supermarket up the road, Maria Valari, a longtime employee, insists that without help from the Greek Orthodox Church and local community some would struggle to survive at all. “There are cases of older Greeks with no pensions, nothing,” she says. “They’ve been hit by the crisis, hit by [budget] cuts, hit by taxes. We all try and help.”

Ironically, the concern is shared increasingly by hoteliers and local businessmen. Greece is due to receive 30 million tourists this year, an all-time high that has already helped stoke the engines of a lacklustre economy. Of that number, 1.5 million will be from China, a tenfold increase from 2016. With its famed Minoan Bronze Age site at Akrotiri – buried and preserved under the volcanic ash that covered the island in the 2nd millennium BC – Santorini is the most popular Greek destination outside of Athens among Chinese tourists eager to discover the country’s cultural antiquities.

For many in the industry Santorini’s success is bittersweet.

“Our island’s reputation is cause for joy but also frightens me hugely,” admits Manolis Karamolegos, the head of the Santorini Hoteliers’ Association. “I worry about tomorrow, of where it will lead. Tourism is posing a risk to our social cohesion. Everywhere, people are building or renting out their homes.”

Nikolas Nomikos, who presides over Santorini’s 3,500-strong Trade Association, agrees. It’s a race against the clock with ports, police, garbage collectors and an overstretched public sector struggling to keep up. Yet he also believes in the power of the market.

“Competition brings development to a place, improves standards and self-regulates,” he enthuses, glancing approvingly at a group of pale Chinese tourists shading themselves under umbrellas in the central square in Fira. “Santorini must be saved, it must not be destroyed … but banning construction and prohibiting permits is not the way to do it. People will only start building illegally.”

Like so many on an island where few thought it could ever be so good, the affable Nomikos is unmistakably optimistic.

Did he have any worries at all? The response is as instant as it is tart. “Oh, yes,” he says. “The volcano. It’s a real concern. We live in fear it could explode again.”

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