eXtra Membership (Jood) Terms and Conditions
Subscription & Coverage:
- eXtra customers can subscribe to Jood membership through eXtra stores, extra.com or eXtra mobile App.
- Membership is valid for one year from activation date.
Registration:
- When a customer starts with the registration steps, eXtra will send OTP SMS to validate mobile number and email address (only in stores).
- Once payment is done and subscription is complete, eXtra will send confirmation notification to the customer.
Membership Cancellation:
- The membership program cannot be refunded or cancelled, once the subscription process is complete.
- Customer shall get an email 7 days ahead of membership expiry containing a link to renew or upgrade membership.
Membership Categories:
- Jood Blue: Subscription fees 199 SAR (One Hundred and ninety-nine SAR) inclusive of VAT.
- Jood Gold: Subscription fees 599 SAR (Five Hundred and ninety-nine SAR) inclusive of VAT.
Jood Membership Annual Benefits:
- Discounts: Subscribers get special discounts on all purchases during the subscription period, in addition to special discount codes for Jood members. Jood discounts apply for a maximum purchase amount of SAR 50,000 annually (Only Fifty Thousand SAR), and if the member wishes to apply Jood discounts to more purchases, he/she can purchase a new membership.
- Family Entertainment Benefits: Jood members shall receive Sparky’s cards upon subscription.
- Additional value benefits:
- Extended Return and exchange period
- Early access to key events
- Remote technical support 24/7
- Membership discounts:
| Membership Packages | Jood Blue | Jood Gold |
| Discounted Services | ||
|
10% | 15% |
| Gifts | Yes | Yes |
|
SAR 200 | SAR 500 |
|
- | Every 3 nights earn one free night |
|
- | 25% |
| Discounts For Each Category | ||
|
2% | 15% |
|
2% | 7% |
|
2% | 5% |
|
2% | 5% |
|
2% | 5% |
|
2% | 5% |
|
2% | 5% |
|
2% | 2% |
|
2% | 2% |
Return and exchange:
- Jood members are eligible for 30 days return & exchange for purchases during the subscription period in case the product is still with the original packing, sealed and unopened. Standard return & exchange policy announced in eXtra stores and on extra.com still applies.
Limitations:
- eXtra reserve the right to accept or reject a membership at our discretion.
- The subscriber is not allowed to waive the membership or any of its benefits including discount codes and/or transfer it to and/or share it with any other person.
- Some benefits may require minimum purchase thresholds, have quantity or shipping address limitations, or require members to meet specified criteria to access them.
- eXtra may choose in its sole discretion to add or remove any membership benefits.
- This membership is designed for individual customers only.
Change of terms and conditions:
- eXtra may at its discretion change these terms and conditions, terms of use on extra.com, privacy policy, or any aspect of membership with notice to the Member.
Termination of membership by eXtra:
- eXtra may terminate the membership of the subscriber at its absolute discretion with his notice, and if this happens, the subscriber will receive the subscription value for the remaining months of the membership.
- In the event that eXtra terminates the membership due to any breach or violation on the part of the subscriber, then eXtra has the right not to refund any amount of the subscription value.
Governing System and Jurisdiction:
- These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia, and in the event of any dispute or claim related to these terms and conditions or the eXtra membership program, the exclusive jurisdiction of the competent courts in the Kingdom shall prevail.
Use of Personal Data:
- The Subscriber consents to the processing of their personal data by eXtra in connection with the membership Program.
Acknowledgment and Approval:
- The subscriber acknowledges that he has read and agrees to the terms and conditions of eXtra (Jood) membership program. General terms & conditions of eXtra apply.